LAS VEGAS -- It's usually the roar from the craps table and
the shrill ring of the slot machines that provide most of the
excitement in Las Vegas, but this week all eyes are on an unlikely
quarter of the casino.
Bingo? Indeed, the hottest scandal in Vegas at the moment
is the unraveling tale of a Reno software engineer who allegedly
rigged electronic bingo machines in Las Vegas to allow himself
to play many more cards than he had paid for. The programmer,
Brett Keeton, 38, apparently killed himself Friday by leaping
off San Francisco's Golden Gate Bridge after he realized he
was the focus of a fraud investigation, gaming investigators
say.
Keeton worked for GameTech International, which makes two
varieties of electronic card "minders" that keep track of the
numbers called for the gambler so that the gambler can play
more cards at one time. Players who use the electronic minders
don't get actual bingo cards but instead play off of computer-generated
cards that are kept up-to-date by the computer.
One version of the card-minder is hand-held and requires the
player to enter the numbers as they are called on a pad, while
the other is a fixed-base machine that is informed electronically
of the latest numbers.
Gamblers also can play with actual paper bingo cards using
ink daubers to mark the numbers called, but that's slower and
reduces many players' abilities to keep up.
Investigators from the Nevada Gaming Control Board are investigating
what Keeton may have done to get the fixed-base machines to
give him extra cards after paying only the $5 or $20 fee for
a single bingo session.
One programmer speculated that Keeton may have sent out the
altered software code in a routine software upgrade, which is
done remotely from the Reno company to every unit in Nevada.
It's unclear how Keeton triggered the machine to give him
the extra cards when he went to Las Vegas to play. Casino sources
say he didn't claim prizes large enough to have forced him to
fill out an income tax statement in order to avoid being noticed.
Bingo jackpots typically don't exceed $2,000.
Yet Keeton, who was in Las Vegas for a gambling technology
trade show last week, was noticed on Sept. 19 playing irregularly
by a security officer at one of the six Station Casinos that
use GameTech's machines.
Keeton drove back to Reno that same night, showed up for work
on Sept. 20, then apparently committed suicide in San Francisco
at about 8:25 p.m., Marin County Coroner Ken Holmes said.
Nevada Gaming Control Board Dennis Neilander ordered all 3,475
GameTech electronic readers shut down on Monday, but Neilander
allowed all but 282 fixed-base minders back into service by
the next night.
But in the meantime, only paper bingo was permitted at the
16 casinos that use GameTech equipment, angering some players
and dropping bingo business by as much as 30 percent in some
locations.
GameTech spokeswoman Cheryl Walsh said the company hopes to
get approval to use the fixed-base minders again by the end
of this weekend. Software programmers have isolated the glitch
that Keeton allegedly introduced and are now working to prove
to Neilander's board that it's been fixed.
The incident, which has received front-page attention in Las
Vegas newspapers for days, was a surprise to security veterans,
who noted that casinos spend millions to protect against cheating
in the high-stakes games.
"You always figure they're going to try to get away with something
at the blackjack table or on the video poker machines, but rigging
a bingo game?" asked Frank Cilletti, a retired security expert
who worked with several Las Vegas casinos. "The payout just
isn't that big on bingo. It's sort of a waste of criminal talent,
actually."